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At Ocean Area Tire, we take pride in offering the best customer experience to Ocean View, DE, Millsboro, DE and Berlin, MD. We strive to provide our customers with the best experience possible each visit.
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One of the best experiences I’ve had. John & Glenn... fantastic, pros! The store has a set up , snacks for waiting clients & a toy section for kids waiting with parents. I never write complete a write up. Really a remarkable high level of quality service.
The service department were exceptional when I had a tire pressure issue on june 28th. They could not have been nicer . There service was exceptional!!! Thank you to the crew there.
Thanks again for ALWAYS doing a great job on my car!!
Matt is the Manager there. Very nice and also comfortable waiting area. Kevin is their super-duper AC Expert who checked out the entire A/C system before performing the EVACH and Recharge. Final diagnosis is I have a "leak". He added a "dye" that will tell him exactly where the leak or leaks are located in the future. It may be a slow leak and the A/C will be good for a long time or it will deplete quickly if a fast leak. I should monitor the level of cooling in the car. Right now it is powerful and COLD. He suggested I get the car back BEFORE it depletes completely to get it fixed permanently. Will cause problems to the compressor if the Freon leaks out 100%. My car is cooling fine and I'm prepared to return when the inevitable leak becomes problematic again.
After having an extremely rough 3 hours today Matt made me feel so much better. His customer service exceeded my very high standards and I cannot say enough great things about him. More companies need people like him!!!!
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